Are you restricting your business?
When it comes to keeping customers happy and providing services they need or want there are many factors to consider. We have talked...
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Our Blog
Knowing what parents need and want
Most childcare providers have an understanding of what parents want in general terms and that is usually enough for a business to get by...
Enquiry conversion rates
Do you know where your enquires come from and what your average conversion rate is? Any enquiry from a parent about the possibility of...
Maintaining your excellent reputation
There are many ways in which customers will assess your business and form views about your overall capabilities to deliver high quality...
Improving Services - Using information
The information you have as part of operating a childcare organization is more valuable than you may think if you care to take a sideways...
Improving Services – What are the Benefits of your organization?
What are the benefits that your setting provides for parents? How do you translate these into your unique selling points and promote to...
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