Flexible staffing for a stronger business
Developing a workforce to be as flexible as possible has several benefits for childcare organizations not least in maintaining a strong...
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Understanding costs, improving profitability
There are many ways to consider and control costs within a childcare business and each approach offers a different perspective and level...
Are you restricting your business?
When it comes to keeping customers happy and providing services they need or want there are many factors to consider. We have talked...
Knowing what parents need and want
Most childcare providers have an understanding of what parents want in general terms and that is usually enough for a business to get by...
Enquiry conversion rates
Do you know where your enquires come from and what your average conversion rate is? Any enquiry from a parent about the possibility of...
Maintaining your excellent reputation
There are many ways in which customers will assess your business and form views about your overall capabilities to deliver high quality...
Improving Services - Using information
The information you have as part of operating a childcare organization is more valuable than you may think if you care to take a sideways...
Improving Services – What are the Benefits of your organization?
What are the benefits that your setting provides for parents? How do you translate these into your unique selling points and promote to...
Improving Services - Process Improvement
Like any business, childcare providers deliver their services through a series of processes, whether they are well defined and strict or...
Improving Services - Feedback
We all likely think that we are constantly improving the quality and experience of our services to parents and children, but when was the...
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